- Founded in NWA in 1998
- Hundreds of custom PC builds
- Served churches, municipalities & small businesses
- Computer Repair
- Laptop Repair
- Data Recovery
- Virus & Malware Removal
- SSD/RAM Upgrades
- Wi-Fi & Networking
Fast Computer Repair (Desktop & All-in-One)
Won’t turn on, blue screen, freezes, noisy fans, or random restarts—we diagnose and repair desktops and all-in-ones quickly and safely. You’ll get a clear quote before work begins and updates along the way. Most fixes complete in 24–72 hours.- No-boot, power, motherboard, and Windows issues
- Drive replacements, OS reloads, data migration & tune-ups
- Dust clean-out, thermal paste, and stability testing
Fast Laptop Repair & Parts Replacement
Cracked screen, dead battery, stuck keys, loose hinges, not charging, or random shutdowns—we fix the everyday laptop problems quickly and safely. You’ll get a clear quote before work begins and updates along the way.
Most simple repairs finish in 24–72 hours; common parts (batteries, keyboards, SSDs) are often same/next day.
- Screens, keyboards, batteries, hinges & charging ports
- Deep cleaning, thermal paste refresh, no-boot diagnostics
- Data-safe workflow and warranty on parts/labor
Lost Files or Failing Drive? We Can Help.
Deleted photos, clicking HDDs, failing SSDs, or dead external drives—we start with a non-destructive evaluation and clone first when possible. If a clean-room is required, we’ll coordinate and explain costs up front.
Stop using the drive immediately to maximize the chance of recovery.
- Logical recovery (deleted/formatted), failing HDD/SSD, external & NAS/RAID*
- Secure cloning and read-only tools; confidentiality respected
- Clear pricing after evaluation; no surprises
*RAID/NAS if supported.
Pop-Ups, Browser Hijacks, or Ransomware Cleanup
We remove malware, adware, and browser hijacks, then harden your system so it stays clean. Expect a full scan, threat removal, browser reset, and OS/app updates. If damage is severe, we’ll back up your files and rebuild the system clean.
- Full cleanup + post-cleanup hardening (updates, safe settings)
- Real-time protection setup (AV/MFA recommendations)
- Clear advice to avoid scams & pop-ups
Make Your Computer Feel New Again
Upgrade to an SSD and add RAM for a 2–10× speed boost—faster startups, snappier apps, and smoother multitasking. We migrate your data so everything looks the same after the upgrade, just faster.
- NVMe/SATA SSD installs + data migration
- RAM sizing to your apps and workload
- Before/after speed check + parts warranty
Fast, Reliable Wi-Fi Without Dead Zones
We design and install home and small-office networks that just work—mesh Wi-Fi, clean router setup, printer sharing, and secure guest networks. We’ll test coverage and optimize placement for speed and stability.
- Mesh Wi-Fi setup & router optimization
- Printer, smart-TV, and device connections
- Secure settings (WPA3), guest networks, basic cabling
Quick, clear, data-safe.
How It Works
Contact
Diagnose
Fix
Follow-up
For Home & For Business
For Home Users
For Small Business
Data Safety Promise
Your files matter. Every repair follows a data-first process:
- Protect: We respect your privacy and only access what’s required to fix the issue.
- Backup (when applicable): We create a working backup before major work.
- Clean handling: ESD-safe benches, proper drive cloning tools, documented steps.
- Clear consent: No destructive actions without your approval.
Areas We Serve
Proudly serving Northwest Arkansas with on-site and remote options.
Tim Poor — Founder & Lead Technician
Founder & Lead Technician
Northern Indiana — 1994–1998
- Launched a successful computer repair & build service in 1994, specializing in DOS command-line and Windows 3.1, with custom builds on Pentium 33/66 systems.
- Self-taught in hardware diagnostics and repair; completed online coursework in coding and software fundamentals.
- Expanded into printer repair, networking, early POS systems, and cybersecurity best practices.
NW Arkansas Wholesale Computers and Repair — 1998–2002
- Relocated to Northwest Arkansas in 1998 and founded NW Arkansas Wholesale Computers and Repair.
- Served retail customers, churches, municipalities, and small businesses across NWA.
- Built and maintained hundreds of custom computer systems; provided critical support through the Y2K transition, managing personal and business accounts with high reliability and technical precision.
- Closed operations in 2002 to pursue new professional opportunities.
Tim Poor — Founder & Lead Technician
Founder & Lead Technician
Northern Indiana — 1994–1998
- Launched a successful computer repair & build service in 1994, specializing in DOS command-line and Windows 3.1, with custom builds on Pentium 33/66 systems.
- Self-taught in hardware diagnostics and repair; completed online coursework in coding and software fundamentals.
- Expanded into printer repair, networking, early POS systems, and cybersecurity best practices.
NW Arkansas Wholesale Computers and Repair — 1998–2002
- Relocated to Northwest Arkansas in 1998 and founded NW Arkansas Wholesale Computers and Repair.
- Served retail customers, churches, municipalities, and small businesses across NWA.
- Built and maintained hundreds of custom computer systems; provided critical support through the Y2K transition, managing personal and business accounts with high reliability and technical precision.
- Closed operations in 2002 to pursue new professional opportunities.
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There are many variations of passages of lorem ipsum available but the majority have suffered alteration in some form, by injected humor, or randomized words which don’t look even slightly believable.
There are many variations of passages of lorem ipsum available but the majority have suffered alteration in some form, by injected humor, or randomized words which don’t look even slightly believable.
Mini-FAQ
We start with a quick diagnostic and then give you a clear, fixed quote before any work begins—no surprises.
Many issues are resolved the same or next business day. If parts or advanced recovery are needed, we’ll give you an accurate ETA up front.
Yes. We use a data-first workflow: protective backups when appropriate, ESD-safe handling, and no access to personal files beyond what’s required.
Yes—on-site service is available across Northwest Arkansas, and we can also fix many problems remotely.
Yes—workmanship is covered, and parts include the manufacturer’s warranty. We’ll explain coverage before you approve the job.